Shipping & Returns

PAYMENT

We accept VISA, Mastercard, and Discover. Your order will not be shipped until payment is received.

SHIPPING

All merchandise is carefully and securely packed before it is transferred to the delivery carrier. Upon receipt, if your shipment appears to be damaged or items appear to be missing:

1. Please check your invoice to make sure items missing in your package have not been backordered.
2. If not, contact us within 5 business days of delivery.
3. If we have made a mistake on your order, we will pay all shipping costs to have it corrected promptly. 

LEAD TIME

Order before 1:00 PM US Central Time (Monday through Friday), and your order ships the same day. Retail orders placed after 1:00 PM on Friday or over the weekend will ship the next business day.

TRACKING NUMBERS

After your order has been processed, you will receive an email with your tracking number.

CARRIERS

We use the following carriers to deliver our orders: USPS, SpeeDee, UPS, and FedEx.

BACK ORDERS

Any item not in stock will be back-ordered and shipped as soon as possible unless noted otherwise on your order.

ORDER CANCELLATIONS

We ask that you request cancellation any time prior to shipment. Once an order has shipped, it cannot be canceled and must be processed as a return.

RETURNS AND EXCHANGES

• Please inspect your items upon delivery. If an item needs to be returned or exchanged, we ask that you send it back promptly using the pre-authorized return form on the back of your invoice so we can process your credit or replacement without delay.
• If merchandise is returned, the original shipping and handling fee will not be credited, unless returned due to GVS error.
• If you are exchanging an item, you only pay shipping back to our warehouse. We ship your replacement for FREE. Plus, you can add more items to your order and still get free shipping.